Customer Service Advisor

Customer Sales Advisor – London Location: Various sites across London
Salary: £26,000 – £28,000 + bonuses

I’m currently recruiting on behalf of the UK’s leading storage provider, offering secure and flexible storage solutions for both personal and business customers. With multiple locations across London, they’re known for their excellent customer service, modern facilities, and range of additional services including office space rental and mail handling.
They’re now looking for a Customer Sales Advisor to join their growing team – someone who’s passionate about people, motivated by targets, and ready to deliver exceptional customer experiences every day.
The Role As a Customer Sales Advisor, you’ll be the face of the business, responsible for ensuring every customer receives outstanding service while helping the branch meet its sales and performance goals.

Key Responsibilities:

• Achieve individual and store financial targets through excellent customer engagement.
• Handle sales enquiries effectively, providing clear advice and promoting services.
• Maintain high standards of store presentation, cleanliness, and safety.
• Maximise every opportunity to upsell or cross-sell storage and related services.
• Complete administrative tasks accurately and in line with company procedures.
• Work independently at times, acting as a key holder and maintaining security standards.

What We’re Looking For

• Strong written, numerical, and verbal communication skills.
• Excellent listening skills and the ability to understand customer needs.
• Self-discipline, attention to detail, and a proactive approach.
• Comfortable working both independently and as part of a small team.
• Confidence in providing product knowledge following training.
• Previous customer service or sales experience is desirable.
• Forklift experience (or willingness to learn) is an advantage.

What’s in It for You

• Competitive salary and achievable bonuses.
• Comprehensive training and career progression opportunities.
• Supportive, team-oriented working environment.
• Opportunities to take on more responsibility and grow within the company.

If you’re looking to join a successful, customer-focused organisation that values initiative and drive, I’d love to hear from you.

Apply today to take the next step in your career as a Customer Sales Advisor.