Learning Facillitator

Job Title: Learning Facilitator (Temporary Cover)
Location: Solihull, West Midlands
Working Hours: Full-time, 37 hours per week (Monday to Friday)
Contract Type: Temporary
Hourly Rate: £13.10 – £13.75 per hour
Start Date: ASAP (subject to vetting and enhanced DBS clearance)
End Date: Ongoing, potentially until 19/12/2025

Role Overview
Our client based in Solihull is seeking a proactive Learning Facilitator to provide temporary cover. This role focuses on delivering digital onboarding, supporting learners and staff with Microsoft365 tools, and encouraging effective use of learning technologies.

Key Responsibilities

• Deliver face-to-face onboarding and training sessions for staff and students.
• Provide support on the use of Microsoft365 applications (e.g., Teams, Outlook, OneDrive).
• Assist learners in accessing and using digital platforms and online resources.
• Work effectively with learners, helping them develop digital confidence.
• Explain digital tools clearly to non-specialist users.
• Collaborate as part of a supportive team within a busy open-plan environment.
• Keep accurate records of training and support provided.

Candidate Requirements

• Experience delivering training or onboarding in person.
• Proficiency in Microsoft365 tools and ability to train others.
• Background in digital skills, computing, or IT training is desirable.
• Strong interpersonal and communication skills.
• Comfortable working with young learners.
• Able to remain calm and organised under pressure.
• Willing to travel to a second campus one day per week.
• Comfortable working in a busy, open-plan office.

Additional Information

• This is a temporary assignment the duration is subject to regular review.
• An Enhanced DBS check is required prior to starting this role.