Sales Administrator

Location: Oldbury, West Midlands (office-based)
Hours: Mon-Thu 8:30-5:00, Fri 8:30-1:30 (37 hrs/week)

We're looking for an organised, friendly, and proactive Sales Administrator to join our cable management team. In this role, you'll be the key link between our customers and the sales team-making sure enquiries are handled smoothly, orders are processed accurately, and customers get the service they deserve.

What You'll Be Doing

•  Preparing quotes and sending order acknowledgments
•  Answering customer queries via phone and email
•  Coordinating with production, sales, and other teams to keep things running smoothly
•  Processing orders into our system (training given)
•  Keeping on top of admin tasks like filing and updating records
•  Taking part in improving how we do things (Lean processes)

What We're Looking For

• Previous experience in sales admin or similar
•  Strong organisational skills and attention to detail
•  Good customer service and telephone skills
•  Comfortable using computers and working with different departments
•  A team player who can also work on their own
•  Positive, can-do attitude

Perks & Benefits

•  Competitive pay
•  Company pension
•  Health cash plan
•  Life assurance
•  33 days' holiday (incl. bank holidays)
•  Discounted gym membership
•  Cycle to work scheme